Workforce Training & Development

The hospitality industry has changed and the demand for qualified and well trained food & beverage workers has never been greater.  Restaurants, hotels, caterers, clubs and similar businesses are struggling like never before to successfully staff their operations with qualified talent.  Competition for "leisure dollars" is as fierce as ever and patrons are becoming increasingly selective.  Customer tolerance for understaffed dining rooms and kitchens, poorly trained personnel, and poor service is eroding and businesses that want to survive in this new landscape need to level up their game.

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Are the people representing YOU to your clients, customers, members, and guests on the front-lines of your operation as fully prepared and well trained as you would like them to be - or are you taking unnecessary risks?

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While the best employers are finding solutions for attracting candidates in what has been described as the worst hospitality sector labor market in recent history, operating managers and HR professionals know that finding suitable prospects is just the tip of the iceberg.  To be the venue of choice in your market demands a workforce that is engaged, confident, and enthusiastic about your vision and values.  This does not happen by accident or osmosis - it happens through dedicated, targeted training. 

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Formal training and certification of desirable and transferable skills and competencies represents an investment by ownership and management that recognizes the true value of each employee.  Unfortunately, in the fast paced hospitality environment where many business make the majority of their revenue in a three to six month window, management often doesn't have the time it takes to truly ensure their new or seasonal staff are fully trained and prepared in the key elements of professional hospitality service before putting them in front of their customers.

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Successful operators know that the "Employers of Choice" are in the business of people development.  Rather than asking "What happens if we invest in developing our people and then they leave the company?", you should be asking "What happens if we DON'T invest in developing our people and they STAY?"

EHS is a partner that works directly with you, your front-line team, and your managers offering the following on-site skill development programs:

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• Food Protection Manager Training & ServSafe Certification

• Food Handler Training & ServSafe Certification

• Responsible Alcohol Training & ServSafe Certification

• Allergen Awareness Training

• Workplace Safety Training

• ServSafe Exam Proctor

• Sexual Harassment Awareness & Prevention Training

• Life Safety Training for Food & Beverage Employees

• Professional Culinary Concepts, Culinary Glossary, and Menu Specific Training

• Essentials of Professional Beverage Service; Beer, Wine, Spirits, and More

• Restaurant Table Service Essentials